Career Opportunities | Fire Equipment, Inc

Fire Sprinkler Technicians (Multiple Locations)

Fire Equipment Inc. is currently seeking Fire Sprinkler Technicians for multiple locations–Medford, MA; Agawam, MA; Smithfield, RI and Hyannis, MA. This position requires the ability to service, inspect and repair sprinkler systems and fire pumps for established customers on a scheduled basis. Job duties include conducting service calls, systems testing and inspections to the prescribed standards, performing on-site emergency troubleshooting and repairs, identifying code issues and non-conformance issues, and preparing accurate and timely service tickets and report.

Duties & Responsibilities
• Conduct scheduled service calls to customer’s satisfaction
• Test and inspect fire sprinkler systems and fire pumps
• Perform on-site emergency troubleshooting and repairs
• Perform duties of on-call shifts in a rotating schedule
• Prepare accurate and timely service tickets and reports

Qualifications
• Knowledge of applicable fire codes and regulations
• MA and/or RI sprinkler license required, CT license preferred
• Valid Drivers License required
• High school diploma or equivalent is required
• Effective communication skills

Benefits
• Competitive pay, including on-call stipend
• Company vehicle to take home
• Medical, Dental & Vision Insurance
• Company provided life and disability insurance
• 401(k) with company match
• Paid vacations and holidays

Company Overview
Since 1928 Fire Equipment Inc. (FEI) has been a leader in New England with state-of-the-art fire protection & life-saving technology services. FEI continues to support the development of new and superior systems by providing consulting and world-class engineering and design services to some of the largest and finest architectural design and engineering consulting firms in the Northeast.

If interested, please submit your resume including contact information to jobs@feinewengland.com

Fire Equipment Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer.

Fire Alarm Technicians (Multiple Locations)

Fire Equipment Inc. is currently seeking Licensed Fire Alarm Technicians for multiple locations–Medford, MA; Agawam, MA; Smithfield, RI. This position requires the ability to service, inspect and repair fire alarm systems for established customers on a scheduled basis. Job duties include conducting service calls, systems testing and inspections to the prescribed standards, performing on-site emergency troubleshooting and repairs, identifying code issues and non-conformance issues, and preparing accurate and timely service tickets and reports.

Duties & Responsibilities
• Perform on-site service, inspect and repair fire alarms for established customers on a scheduled basis.
• Conduct service calls, systems testing, and inspections to the prescribed standards.
• Perform on-site emergency troubleshooting and repairs.
• Identify code issues and non-conformance issues.
• Program fire alarm panels.
• Prepare accurate, timely, and detailed service tickets and reports.
• Present a professional appearance and conduct while interacting with and providing solutions to customers.

Qualifications
• MA and/or RI fire alarm license required, CT license preferred
• Knowledge of applicable fire codes and regulations
• Ability to be available on-call when scheduled
• Effective communication skills

Education and Certification Requirements
• MA and/or RI fire alarm license required, CT license preferred
• Valid Drivers License required
• High school diploma or equivalent is required

Benefits
• Competitive Pay with on-call stipend
• 401(k) with company match
• Medical, Dental & Vision Insurance
• Disability & Life Insurance
• Paid Vacation & Holidays

If interested, please submit your resume including contact information to jobs@feinewengland.com

Fire Equipment Inc., is committed to creating a diverse environment and is proud to be an equal opportunity employer.

Fire Sprinkler Apprentice (Rhode Island)

Sprinkler Project Sales (Rhode Island)

Do you have sales experience in life selling Fire Sprinkler Systems?

Would you like to help FEI continue on our growth path?

Do you have a proven track record of meeting or exceeding your sales quotas?

Are you looking to join an organization with a lucrative compensation, robust benefits package, and a friendly, fast-paced, rewarding work environment?

Fire Equipment Inc. is currently seeking a Fire Sprinkler Sales Manager to join our growing team in the Rhode Island market.

The Sprinkler Sales Manager will work on our RI projects team, helping to expand the customer base in the greater Providence, RI area. The Sprinkler Sales Manager will seek out new customers and build on the current base for sprinkler system installation, upgrade, replacements, and retrofit projects. Meet with customers to determine expectations, survey facilities, develop & engineer solutions and estimate the costs associated with the project.

Duties & Responsibilities

Meet monthly and annual booking quotas for Fire Sprinkler project sales.
Identify opportunities within the assigned territory.
Conduct follow-up on identified opportunities to attempt to win the business.
Understand how fire sprinkler systems work and maintain knowledge of current NFPA codes to make appropriate recommendations to customers.
Presents professional proposals to customers on repair, replacement, upgrade, retrofit and installation projects with the goal of closing the sale.
Build and maintain positive relationships with fellow employees, prospects, customers, contractors, and vendors.
Prepare and submit reports to management regarding booking activity as needed.
Performs other related duties as assigned by management.

Qualifications

Minimum of 5 years experience selling fire sprinkler work.
Advanced knowledge of fire sprinkler systems
Strong attention to detail and ability to multitask
Ability to successfully negotiate with a diverse customer base and close sales
High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience.
Certificates, licenses and registrations required: RI Fire Sprinkler Journeyman license required, contractor preferred. MA Sprinkler license preferred
Computer skills required: Microsoft Office Suite, CRM system experience required. Familiarity with Salesforce.com a plus

Benefits

Competitive salary & incentive plan
Auto allowance
Fuel card
Health, Dental & Vision Benefits
401(k) with company match
Life & Disability, and supplemental coverage available

Company Overview

Fire Equipment Inc. is a full-service life safety company. Since 1928, we have led the way in the fire protection industry providing inspections, installation, design, and repairs. We provide our services to a wide range of industries throughout the New England area. We invest heavily in infrastructure, technology, and education to provide our customers with the best and most cost-effective solutions in the industry. FEI is a third-generation family-owned and operated company. As such, FEI understands that open communication with both clients and employees is paramount. Clients and employees alike are considered to be part of the FEI family. Our employees take extreme pride in carrying out the company’s mission: to provide total life safety solutions protecting lives, valuable assets, and property.

If interested, please submit your resume including contact information to jobs@feinewengland.com

Fire Equipment Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer.

Service Coordinator/Dispatcher (Medford, MA)

Fire Equipment Inc. is currently looking to add a Service Coordinator/Dispatcher to join the team located in Medford MA. Are you able to juggle multiple tasks and thrive in a constantly changing environment? This may be the role for you!

Duties & Responsibilities

Schedules and dispatches field labor force to meet customer requests and expectations based upon nature of the call, urgency, contractual obligation, available resources, and customer needs
Ensures all service requests and dispatches are well documented, coordinated, prioritized, organized, and that information is accurately entered into CRM system
Utilize and maintain an electronic scheduling program. Provide daily updates as necessary
Reviews, processes and distributes all service documentation including service work orders
Responds to all customer requests for information or assistance
Proactively follows-up with the customer after completion of service visit to ensure a high level of satisfaction with the quality of work received
Process daily work received from technicians
Manage service request from the point of scheduling through the completion of service
Maintain accurate customer information at all times
Assist service management as needed
Other duties as assigned.

Qualifications

Minimum 2 years scheduling experience, experience scheduling technicians highly preferred
High school diploma or equivalent
Proficient in Microsoft Word and Excel, familiarity with Salesforce.com is a plus
Must be detail-oriented with strong communications skills
Must be able to work independently with minimal direction
Present a pleasant and professional demeanor when communicating with customers via phone and email
Ability to handle multiple tasks simultaneously

Benefits

Competitive pay
Health, Dental & Vision Benefits
401(k) with company match
Life & Disability, and supplemental coverage available

Company Overview

If interested, please submit your resume including contact information to jobs@feinewengland.com

Fire Equipment Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer.

Service Sales Manager (Worcester, MA)

Do you have sales experience in life safety service sales?

Would you like to help FEI continue on our growth path?

Do you have a proven track record of meeting or exceeding your sales quotas?

Are you looking to join an organization with a lucrative compensation, robust benefits package, and a friendly, fast-paced, rewarding work environment?

Fire Equipment Inc. is currently seeking a Service Sales Manager to join our growing team in the Worcester, Massachusetts market.

Duties & Responsibilities

Develop new business by identifying qualified prospects through networking, prospecting, cold-calling & creative lead generation with end-user customers.
Working with a base of existing customers to upsell FEI’s Testing & Inspection Services.
Maintain customer retention by delivering FEI’s highly acclaimed service & support
Provide timely and effective sales presentations to prospective customers.
Exhibits a thorough knowledge of all services, pricing procedures, and strategies to ensure that contract estimates are accurate and will deliver the expected return
Manage and maintain a detailed opportunity pipeline & achieve assigned monthly quota
Utilize Salesforce.com to forecast and track all sales activities
Represent the company in a positive and professional manner.

Qualifications

Bachelor’s degree preferred
3-5 years of related experience in an outside sales role
Experience with Fire Alarm and/or Sprinkler industry strongly preferred.
Articulate and professional with an enthusiastic attitude and a focus on the result
Familiarity with Salesforce.com preferred
Service contract sales experience required
Strong interpersonal, written, phone, and listening skills

Benefits

Competitive salary & incentive plan
Auto allowance
Fuel card
Health, Dental & Vision Benefits
401(k) with company match
Life & Disability, and supplemental coverage available

Company Overview

If interested, please submit your resume including contact information to jobs@feinewengland.com

Fire Equipment Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer.

Business Development Manager (Worcester, MA)

Fire Equipment Inc. is hiring a Business Development Manager! We are looking for an individual with a background in sourcing new customers in a field service organization. As FEI continues to grow, we are looking for someone who can drive qualified new business leads to our outside sales teams for both service work and projects. Do you thrive in a fast-paced environment? Enjoy the hunt for new clients and laying the groundwork for these new customer relationships? This may be the role for you!

Duties & Responsibilities

In conjunction with the leadership team, plan & oversee the overall business development strategy.
Conduct market research activity for core target industries and geographies, including developing target lists.
Identify the needs of targeted potential customers based on the services offered by FEI.
Create and maintains prospect listings for use by marketing and sales departments.
Contact potential clients to establish rapport and arranges introduction meetings for the appropriate sales teams. Filters qualified leads to the appropriate sales team members.
Manage a staff of lead generators.
Assist with trade shows, association meetings, etc. as a representative of FEI.
Maintain a strong understanding of the fire safety industry & FEI services.
Perform other related duties as assigned by management.

Qualifications

Proven experience in business development, market research, and identifying new opportunities.
Strong understanding of the service and construction industry, preference for prior experience in the fire safety industry.
Exceptional communication skills, ability to quickly build relationships and rapport with prospects.
Innate drive to succeed and take initiative.
Bachelor's Degree (BA) from four-year college or university, or 5-7 years of related experience and/or training, or equivalent combination of education and experience.
Computer skills required: understanding of CRM systems, preferably Salesforce.com. Basic knowledge of Microsoft office suite, including Outlook, Word, Excel, and Teams.

Benefits

Competitive pay
Health, Dental & Vision Benefits
401(k) with company match
Life & Disability, and supplemental coverage available

Company Overview

If interested, please submit your resume including contact information to jobs@feinewengland.com

Fire Equipment Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer.

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