Current Openings
Fire Sprinkler Technicians (Medford, MA)
Fire Equipment Inc. is currently seeking Fire Sprinkler Technicians for Medford, MA. This position requires the ability to service, inspect and repair sprinkler systems and fire pumps for established customers on a scheduled basis. Job duties include conducting service calls, systems testing and inspections to the prescribed standards, performing on-site emergency troubleshooting and repairs, identifying code issues and non-conformance issues, and preparing accurate and timely service tickets and report.
Duties & Responsibilities
• Conduct scheduled service calls to customer’s satisfaction
• Test and inspect fire sprinkler systems and fire pumps
• Perform on-site emergency troubleshooting and repairs
• Perform duties of on-call shifts in a rotating schedule
• Prepare accurate and timely service tickets and reports
Qualifications
• Knowledge of applicable fire codes and regulations
• MA and/or RI sprinkler license required, CT license preferred
• Valid Drivers License required
• High school diploma or equivalent is required
• Effective communication skills
Benefits
• Competitive pay, including on-call stipend
• Company vehicle to take home
• Medical, Dental & Vision Insurance
• Company provided life and disability insurance
• 401(k) with company match
• Paid vacations and holidays
Company Overview
Since 1928 Fire Equipment Inc. (FEI) has been a leader in New England with state-of-the-art fire protection & life-saving technology services. FEI continues to support the development of new and superior systems by providing consulting and world-class engineering and design services to some of the largest and finest architectural design and engineering consulting firms in the Northeast.
If interested, please submit your resume including contact information to jobs@feinewengland.com
Fire Equipment Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer.
Fire Alarm Technicians (Agawam & Medford, MA)
Fire Equipment Inc. is currently seeking Licensed Fire Alarm Technicians for multiple locations–Medford, MA, and Agawam, MA. This position requires the ability to service, inspect and repair fire alarm systems for established customers on a scheduled basis. Job duties include conducting service calls, systems testing and inspections to the prescribed standards, performing on-site emergency troubleshooting and repairs, identifying code issues and non-conformance issues, and preparing accurate and timely service tickets and reports.
Duties & Responsibilities
• Perform on-site service, inspect and repair fire alarms for established customers on a scheduled basis.
• Conduct service calls, systems testing, and inspections to the prescribed standards.
• Perform on-site emergency troubleshooting and repairs.
• Identify code issues and non-conformance issues.
• Program fire alarm panels.
• Prepare accurate, timely, and detailed service tickets and reports.
• Present a professional appearance and conduct while interacting with and providing solutions to customers.
Qualifications
• MA fire alarm license required, CT license preferred
• Knowledge of applicable fire codes and regulations
• Ability to be available on-call when scheduled
• Effective communication skills
Education and Certification Requirements
• MA and/or RI fire alarm license required, CT license preferred
• Valid Drivers License required
• High school diploma or equivalent is required
Benefits
• Competitive Pay with on-call stipend
• 401(k) with company match
• Medical, Dental & Vision Insurance
• Disability & Life Insurance
• Paid Vacation & Holidays
Company Overview
Since 1928 Fire Equipment Inc. (FEI) has been a leader in New England with state-of-the-art fire protection & life-saving technology services. FEI continues to support the development of new and superior systems by providing consulting and world-class engineering and design services to some of the largest and finest architectural design and engineering consulting firms in the Northeast.
If interested, please submit your resume including contact information to jobs@feinewengland.com
Fire Equipment Inc., is committed to creating a diverse environment and is proud to be an equal opportunity employer.
Salesforce System Architect (Medford, MA)
Are you a hard worker looking to join a growing company? Do you thrive in a fast-paced environment? Fire Equipment Inc. is adding to our Salesforce CRM team in Medford, MA!
We are looking for a Salesforce System Architect who will be able to analyze and improve processes leveraging our Salesforce CRM system. This role will lead the enhancement of our existing CRM platform, taking in requests from cross-functional business partners, prioritizing and managing CRM projects with the CRM team. You will identify and document business requirements, assisting with the formulation, scoping, and development of overall technical/business solution. The position requires significant analytical thinking and at times involves being able to take a broader perspective to question and challenge existing ways of doing things in order to develop the best overall solution.
Duties & Responsibilities
- Develop strong partnerships with the CRM and business operations manager in order to understand the strategic direction, business process, and business needs and translate them into value-added information technology deliverables.
- Gather and facilitate alignment on business requirements & priorities for the purpose of managing CRM modification requestions.
- Evaluate requests for process improvements & prioritize projects. Recommend process improvements.
- Develop specifications, assist in the development, maintain and support a variety of reports using the CRM reporting tools.
- Train users on new processes and applications
- Troubleshoot issues related to business processes, custom, and third-party applications.
- Create, implement and maintain workflow processes to help optimize service delivery and processing efficiency.
- Directly supervise employees on the FEI Salesforce team.
- Performs other related duties as assigned by management.
Qualifications
- Bachelor's Degree (BA) from a four-year college or university, or 5+ years of related experience and/or training, or an equivalent combination of education and experience.
- At least five years of proven results-oriented work experience in IT
- Excellent communication skills and the ability to work with cross-functional teams
- Strong project management and analytical skills
- Experience in the service industry is strongly preferred
- Familiarity with database structures
- Ability to think and work methodically and independently to resolve problems
- Certificates, Licenses, and registrations required: Salesforce certifications preferred
- Computer skills required: General knowledge of Microsoft Office products; Salesforce and/or other CRM experience required; familiarity with inventory control software
Benefits
• Competitive Pay
• 401(k) with company match
• Medical, Dental & Vision Insurance
• Disability & Life Insurance
• Paid Vacation & Holidays
Company Overview
Since 1928 Fire Equipment Inc. (FEI) has been a leader in New England with state-of-the-art fire protection & life-saving technology services. FEI continues to support the development of new and superior systems by providing consulting and world-class engineering and design services to some of the largest and finest architectural design and engineering consulting firms in the Northeast.
If interested, please submit your resume including contact information to jobs@feinewengland.com
Fire Equipment Inc., is committed to creating a diverse environment and is proud to be an equal opportunity employer.
Service Sales Rep (Essex County, MA)
Do you have sales experience in life safety service sales?
Would you like to help FEI continue on our growth path?
Do you have a proven track record of meeting or exceeding your sales quotas?
Are you looking to join an organization with lucrative compensation, a robust benefits package, and a friendly, fast-paced, rewarding work environment?
Fire Equipment Inc. is currently seeking two Service Sales Managers to join our growing team. One role is located in the Essex County, MA market.
Duties & Responsibilities
- Develop new business by identifying qualified prospects through networking, prospecting, cold-calling & creative lead generation with end-user customers.
- Working with a base of existing customers to upsell FEI’s Testing & Inspection Services.
- Maintain customer retention by delivering FEI’s highly acclaimed service & support
- Provide timely and effective sales presentations to prospective customers.
- Exhibits a thorough knowledge of all services, pricing procedures, and strategies to ensure that contract estimates are accurate and will deliver the expected return
- Manage and maintain a detailed opportunity pipeline & achieve assigned monthly quota
- Utilize Salesforce.com to forecast and track all sales activities
- Represent the company in a positive and professional manner.
Qualifications
- Bachelor’s degree preferred
- 3-5 years of related experience in an outside sales role
- Experience with Fire Alarm and/or Sprinkler industry is strongly preferred.
- Articulate and professional with an enthusiastic attitude and a focus on results
- Familiarity with Salesforce.com preferred
- Service contract sales experience required
- Strong interpersonal, written, phone, and listening skills
- Competitive Pay & incentive plan
- Auto allowance
- Fuel Card
- 401(k) with company match
- Medical, Dental & Vision Insurance
- Disability & Life Insurance
- Paid Vacation & Holidays
Company Overview
Since 1928 Fire Equipment Inc. (FEI) has been a leader in New England with state-of-the-art fire protection & life-saving technology services. FEI continues to support the development of new and superior systems by providing consulting and world-class engineering and design services to some of the largest and finest architectural design and engineering consulting firms in the Northeast.
If interested, please submit your resume including contact information to jobs@feinewengland.com
Fire Equipment Inc., is committed to creating a diverse environment and is proud to be an equal opportunity employer.
Service Coordinator (Medford, MA)
Are you able to juggle multiple tasks and thrive in a constantly changing environment? Do you enjoy problem-solving and customer service? This may be the role for you! Fire Equipment Inc. is currently looking to add a Service Coordinator/Dispatcher to join the team located in Medford MA.
Duties & Responsibilities
- Schedules and dispatches field labor force to meet customer requests and expectations based upon nature of the call, urgency, contractual obligation, available resources, and customer needs
- Ensures all service requests and dispatches are well documented, coordinated, prioritized, organized, and that information is accurately entered into the CRM system
- Utilize and maintain an electronic scheduling program. Provide daily updates as necessary
- Reviews, processes and distributes all service documentation including service work orders
- Responds to all customer requests for information or assistance
- Proactively follows-up with the customer after completion of service visit to ensure a high level of satisfaction with the quality of work received
- Process daily work received from technicians
- Manage service requests from the point of scheduling through the completion of service
- Maintain accurate customer information at all times
- Assist service management as needed
- Other duties as assigned.
Qualifications
- Minimum 2 years scheduling experience, experience scheduling technicians highly preferred
- High school diploma or equivalent
- Proficient in Microsoft Word and Excel, familiarity with Salesforce.com is a plus
- Must be detail-oriented with strong communications skills
- Must be able to work independently with minimal direction
- Present a pleasant and professional demeanor when communicating with customers via phone and email
- Ability to handle multiple tasks simultaneously
Benefits
• Competitive Pay
• 401(k) with company match
• Medical, Dental & Vision Insurance
• Disability & Life Insurance
• Paid Vacation & Holidays
Company Overview
Since 1928 Fire Equipment Inc. (FEI) has been a leader in New England with state-of-the-art fire protection & life-saving technology services. FEI continues to support the development of new and superior systems by providing consulting and world-class engineering and design services to some of the largest and finest architectural design and engineering consulting firms in the Northeast.
If interested, please submit your resume including contact information to jobs@feinewengland.com
Fire Equipment Inc., is committed to creating a diverse environment and is proud to be an equal opportunity employer.
General Laborer (Medford, MA)
Fire Equipment Inc. is currently seeking a Laborer to assist our licensed technicians when inspecting/testing or repairing Fire Alarm, Fire Sprinkler, or Fire Suppression systems. We work mostly in commercial settings to ensure these life safety systems are functioning to code. The territory covered is the greater Boston area, north & south shore, and MetroWest Boston.
Duties & Responsibilities
- Assist licensed technicians with the scheduled inspections and repair work on various fire safety systems.
- Load and unload equipment and materials.
- Operate light equipment in a safe manner.
Qualifications
- Good work ethic – ready to work, willing to learn
- Must be reliable
- OSHA 10 certification preferred
- Mechanically inclined
- Initiative to learn the skills of the fire safety trade
- Ability to follow through on assigned tasks
- Capable of lifting, pushing, pulling, and/or carrying up to 75lbs
- Must be able to follow basic safety procedures and precautions to help maintain a safe work environment
- Basic computer skills
- High school diploma or general education degree (GED)
- Valid Driver's License
Benefits
• Competitive Pay
• 401(k) with company match
• Medical, Dental & Vision Insurance
• Disability & Life Insurance
• Paid Vacation & Holidays
Company Overview
Since 1928 Fire Equipment Inc. (FEI) has been a leader in New England with state-of-the-art fire protection & life-saving technology services. FEI continues to support the development of new and superior systems by providing consulting and world-class engineering and design services to some of the largest and finest architectural design and engineering consulting firms in the Northeast.
If interested, please submit your resume including contact information to jobs@feinewengland.com
Fire Equipment Inc., is committed to creating a diverse environment and is proud to be an equal opportunity employer.
Kitchen Systems Technician (Hyannis and Taunton, MA)
Fire Equipment Inc. is currently seeking Kitchen Suppression Technicians. This position requires the ability to service, inspect and repair restaurant fire suppression systems with established customers. Job duties include conducting service calls, systems testing and inspections to the prescribed standards, performing on-site emergency troubleshooting and repairs, identifying code issues and non-conformance issues, and preparing accurate and timely service tickets and reports. We are looking for two technicians, one will be based on Cape Cod and the other will be in Taunton, MA.
Duties & Responsibilities
- Test and inspect pre-engineered fire suppression systems and portable fire extinguishers following applicable codes
- Maintain knowledge of current products and related information
- Perform on-site emergency troubleshooting and repairs
- Schedule appointments with customers for inspection & repairs
- Prepare accurate and timely service tickets and reports
- Maintain high customer satisfaction with a passion for delivering stellar service
- Develop and maintain a professional image and build good relationships with customers
- Other related duties as assigned
Qualifications
- Valid Drivers License required
- High school diploma or equivalent is required
- Effective communication skills
- Valid MA Certificate of Competency in Pre-Engineered systems required
- Knowledge of applicable fire codes and regulations
Benefits
- Competitive pay, including an on-call stipend
- Company vehicle to take home
- Health, Dental & Vision Benefits
- 401(k) with company match
- Life & Disability, and supplemental coverage available
- Paid Vacation & Holidays
Company Overview
Fire Equipment Inc. is a full-service life safety company. Since 1928, we have led the way in the fire protection industry providing inspections, installation, design, and repairs. We provide our services to a wide range of industries throughout the New England area. We invest heavily in infrastructure, technology, and education to provide our customers with the best and most cost-effective solutions in the industry. FEI is a third-generation family-owned and operated company. As such, FEI understands that open communication with both clients and employees is paramount. Clients and employees alike are considered to be part of the FEI family. Our employees take extreme pride in carrying out the company’s mission: to provide total life safety solutions protecting lives, valuable assets, and property.
If interested, please submit your resume including contact information to jobs@feinewengland.com
Fire Equipment Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer.
Sprinkler Apprentice (Smithfield, RI)
Fire Equipment Inc. is currently seeking a Fire Sprinkler Install Apprentice. The Sprinkler Apprentice will work with our licensed technicians on upgrade and installation projects, ensuring installations are up to code.
Duties & Responsibilities
- Work on assigned customer sites for installation and upgrade projects on fire sprinkler systems.
- Work with wet and dry fire sprinkler systems, and fire pumps.
- Load/unload materials at job site.
- Stage and distribute work material to employees at job sites.
- Perform on-site emergency troubleshooting and repairs.
Qualifications
- Interest in pursuing a career in the fire safety industry
- Ability to follow through on assigned tasks
- Good communication skills, verbal and written
- Reliable
- Capable of lifting, pushing, pulling, and/or carrying up to 75lbs
- High school diploma or general education degree (GED)
Benefits
• Competitive Pay
• 401(k) with company match
• Medical, Dental & Vision Insurance
• Disability & Life Insurance
• Paid Vacation & Holidays
Company Overview
Since 1928 Fire Equipment Inc. (FEI) has been a leader in New England with state-of-the-art fire protection & life-saving technology services. FEI continues to support the development of new and superior systems by providing consulting and world-class engineering and design services to some of the largest and finest architectural design and engineering consulting firms in the Northeast.
If interested, please submit your resume including contact information to jobs@feinewengland.com
Fire Equipment Inc., is committed to creating a diverse environment and is proud to be an equal opportunity employer.
Interested in becoming part of the Fire Equipment Inc team? We’d love to hear from you!
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